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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Friendly, helpful, polite, and knowledgeable. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Informative, helpful, caring staff. Reviewed on: 30th August 2024
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Verified Member

In branch service review

4
Tranferring ISA and bond at your end to bond and ISA seems to involve a lot of time, could this be simplified?. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Very efficient, but interest rates could be better. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Interest rates could be more competitive. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Lovely lady, very pleasant and knowledgeable. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Great customer service. Excellent in all areas. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Excellent, though my visit to branch could have been avoided if I had not been supplied, by post, conflicting information. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
I like it because the staff are so friendly and helpful. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
On high street, local, so easy to speak to a member of staff and it's convenient. Reviewed on: 30th August 2024
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Verified Member

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