Smart Money People Logo

Darlington Building Society: Savings reviews

4.90
Based on 12,445 reviews, last reviewed 30th Mar 2026
53% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Cash ISA I opened a Fixed Rate Cash ISA which was easy to do and had a very competitive Interest rate. Reviewed on: 30th March 2026
C T's avatar
C T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Savings reviews (12445)

In branch service review

5
Very informative and clear information. Reviewed on: 30th August 2024

In branch service review

5
Quick and efficient, helpful staff, welcoming and efficient. Reviewed on: 30th August 2024

In branch service review

5
I am very happy with the service. The staff are really nice and friendly. Nothing needs improving. Reviewed on: 30th August 2024

In branch service review

4
Not happy with new opening/closing days. I deel like I am being forced to use online which I am dead against. Reviewed on: 30th August 2024

In branch service review

5
Changing the hours means people having to change their banking habits, I am old-school and still like to use the branch. I like face-to-face. Reviewed on: 30th August 2024

In branch service review

5
Good to be able to transfer ISA without worry over appointment and very efficient. Reviewed on: 30th August 2024

In branch service review

5
Nothing to be improved. Elaine from counter always helpful. Meghan always looks after me when I come into the branch, the staff always have smiles on their faces. Reviewed on: 30th August 2024

In branch service review

5
Very pleasant, knowledgeable, helpful and friendly. Reviewed on: 30th August 2024

In branch service review

5
An absolute pleasure. So helpful. I found the process so easy and relaxing not being under pressure to use online banking. Thank you all so much. Reviewed on: 30th August 2024

In branch service review

5
Always a good experience with knowledgeable and friendly staff. Reviewed on: 30th August 2024

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products