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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Staff always friendly and helpful. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Very good, everything explained very clearly. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Excellent, friendly and efficient staff. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Friendly staff, made me feel very welcome and answered all my queries that I had. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Megan explained all accounts available and was very informative and professional in the process. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
The lady that was doing my transfer to this branch was lovely and the staff at the front desk are lovely too. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Nothing to be improved. Happy with the experience. Reviewed on: 30th August 2024
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Verified Member

In branch service review

4
Recent bond mature notification letter arrived, no option on letter of my intention to reinvest in another bond. Resulted in me going to local branch to make and appointment to reinvest in another bond. Reviewed on: 30th August 2024
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Verified Member

In branch service review

4
It would be an improvement if bonds could be opened by phone. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Very informative and clear information. Reviewed on: 30th August 2024
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Verified Member

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