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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Quick and efficient, helpful staff, welcoming and efficient. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
I am very happy with the service. The staff are really nice and friendly. Nothing needs improving. Reviewed on: 30th August 2024
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Verified Member

In branch service review

4
Not happy with new opening/closing days. I deel like I am being forced to use online which I am dead against. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Changing the hours means people having to change their banking habits, I am old-school and still like to use the branch. I like face-to-face. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Good to be able to transfer ISA without worry over appointment and very efficient. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Nothing to be improved. Elaine from counter always helpful. Meghan always looks after me when I come into the branch, the staff always have smiles on their faces. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Very pleasant, knowledgeable, helpful and friendly. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
An absolute pleasure. So helpful. I found the process so easy and relaxing not being under pressure to use online banking. Thank you all so much. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Always a good experience with knowledgeable and friendly staff. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Meghan has been extremely helpful and efficient and friendly, so no problems setting up an account. However, whilst I was waiting in the queue I was opposite the pod and could hear and see that an elderly couple were given Reviewed on: 30th August 2024
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Verified Member

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