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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,553 reviews, last reviewed 1st Oct 2026
67% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon really helped me to understand how the online... Simon really helped me to understand how the online portal seven day notice to withdraw worked. He quickly identified what my misunderstanding was and... Read more Reviewed on: 1st October 2026
Mark L's avatar
Mark L

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12555)

In branch service review

5
Would have been helpful to know what was needed to make appointment when looking on the website. Reviewed on: 10th December 2025

In branch service review

4
I like the staff, who as well as being knowledgeable are very friendly. They explain things in Layman terms so that they're easily understood. Reviewed on: 10th December 2025

In branch service review

5
Tom was very friendly and approachable. Reviewed on: 9th December 2025

In branch service review

5
Local branch with friendly efficient staff. Reviewed on: 9th December 2025

In branch service review

5
Jess explained everything well in a private room, more privacy than the reception/counter area would improve customer service in that area so others cant hear your business. Reviewed on: 9th December 2025

In branch service review

5
Jess was helpful, efficient and long suffering :). Everything explained and completed. Reviewed on: 9th December 2025

In branch service review

5
Jessica has been excellent and explained everything to me. We have done everything I wanted, very pleased she is a credit to you. Reviewed on: 9th December 2025

Opened an account in Barnard Castle branch.

5
Opened an account in Barnard Castle branch. Very friendly and helpful staff Reviewed on: 9th December 2025

In branch service review

4
Always friendly and very helpful. Reviewed on: 8th December 2025

In branch service review

5
Very straight forward, no problems at all. Reviewed on: 8th December 2025

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