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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
38% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

In branch service review

5
Good explanations, very happy with everything. Reviewed on: 17th November 2025

In branch service review

5
Website brilliant, Friendly polite professional staff. Reviewed on: 17th November 2025

In branch service review

5
Very quick and efficient service. Reviewed on: 17th November 2025

In branch service review

5
Customer service excellent, Clear product information. Reviewed on: 17th November 2025

In branch service review

5
Nicola was very efficient - explained everything clearly. Reviewed on: 17th November 2025

In branch service review

5
Very helpful, knowledgeable staff. Walked me through starting and efficient with no fuss. Reviewed on: 17th November 2025

In branch service review

5
I like the fact that you can come in and talk to a real person face to face. The Staff are always friendly and helpful. Reviewed on: 17th November 2025

In branch service review

5
Very impressed with the efficiency of the appointment, and highly satisfied. Reviewed on: 17th November 2025

In branch service review

5
Very clear information, very helpful. Reviewed on: 14th November 2025

In branch service review

5
Very friendly staff very helpful. Reviewed on: 14th November 2025

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