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Darlington Building Society: Savings reviews

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4.91
Based on 12,638 reviews, last reviewed 31st Mar 2026
14% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

In branch service review Very knowledgeable and accurate information, friendly and approachable. Reviewed on: 31st March 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12638)

In branch service review

5
Very pleasant, knowledgeable, helpful and friendly. Reviewed on: 30th August 2024
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In branch service review

5
An absolute pleasure. So helpful. I found the process so easy and relaxing not being under pressure to use online banking. Thank you all so much. Reviewed on: 30th August 2024
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In branch service review

5
Always a good experience with knowledgeable and friendly staff. Reviewed on: 30th August 2024
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In branch service review

5
Meghan has been extremely helpful and efficient and friendly, so no problems setting up an account. However, whilst I was waiting in the queue I was opposite the pod and could hear and see that an elderly couple were given Reviewed on: 30th August 2024
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In branch service review

5
Natalie was friendly, professional and clear in all her answers to my questions. Well done. Reviewed on: 29th August 2024
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In branch service review

5
Very friendly staff. Explained everything that we needed to know. Reviewed on: 29th August 2024
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In branch service review

5
I'm very happy with the service provided by Darlington Building Society. Reviewed on: 29th August 2024
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In branch service review

2
It is sad that this account could not be opened online. The application form was difficult to complete owing to tiny print - I needed a magnifying glass. Reviewed on: 29th August 2024
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In branch service review

5
Very easy to set-up 2 new accounts face-to-face. Reviewed on: 29th August 2024
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In branch service review

4
I don't like that the fixed rate products don't come with a passbook anymore. Reviewed on: 29th August 2024
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