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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
The staff are very informative, helpful and kind. Reviewed on: 2nd August 2024
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Verified Member

In branch service review

5
Staff are all very friendly and helpful and always make me feel welcome. Reviewed on: 2nd August 2024
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Verified Member

In branch service review

5
Very professional - satisfied with my visit and will visit again. Reviewed on: 2nd August 2024
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Verified Member

Brilliant customer service.

5
Brilliant customer service. Simon from Head Office was extremely helpful. Reviewed on: 2nd August 2024
Katherine's avatar
Katherine

In branch service review

5
Chrissy was very helpful, explained in detail the new products and was very pleasant to deal with. Reviewed on: 2nd August 2024
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Verified Member

In branch service review

5
Everything has been explained clearly to me regarding the opening of new account in a very friendly and efficient way. Reviewed on: 2nd August 2024
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Verified Member

In branch service review

5
Totally satisfied with everything that was explained and the staff were totally helpful and exceptional to my requests. Reviewed on: 2nd August 2024
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Verified Member

In branch service review

5
Would prefer not to have to come in and open a new account, rather I would just have a tick box option at the end of the term. Reviewed on: 2nd August 2024
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Verified Member

In branch service review

4
Couldn't get through on phone. Answered then on hold for long time hence score is 4. Service very good today in branch by Sandra. Reviewed on: 1st August 2024
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Verified Member

In branch service review

5
The advice I received regarding transferring ISA funds was great - very happy with the service. Reviewed on: 1st August 2024
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Verified Member

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