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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,447 reviews, last reviewed 2nd Apr 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Superb local service and care Since I opened my account at Darlington Building Society I have received excellent service at my local branch. My elderly Mum & my in laws have also s... Read more Reviewed on: 2nd April 2026
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MS

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12447)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
Excellent customer service, friendly and kind. Reviewed on: 6th July 2024
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In branch service review

5
Staff are always friendly and chatty. Nothing is ever a problem. Reviewed on: 6th July 2024
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Verified Member

In branch service review

5
Excellent service given everytime I come down, slight queues on busy days though. Reviewed on: 6th July 2024
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Verified Member

In branch service review

5
I like that the branch is at Barnard Castle which is local and that you can always talk to someone. Reviewed on: 6th July 2024
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Verified Member

In branch service review

5
Layout of the branch could be improved, the walls are very thing so other people can hear personal conversations. Reviewed on: 6th July 2024
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Verified Member

In branch service review

5
Very good experience. Everything was explained in detail making transactions easy. Reviewed on: 6th July 2024
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Verified Member

In branch service review

5
All the staff are lovely and helpful. Reviewed on: 6th July 2024
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Verified Member

In branch service review

5
I like that it's local and still has branches to walk in to. Sometimes you have to queue for quite a while though. Reviewed on: 6th July 2024
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Verified Member

In branch service review

5
Staff are always friendly and helpful, nothing is ever too much trouble. Reviewed on: 6th July 2024
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Verified Member

In branch service review

5
Fantastic, great customer service, with a lot of patience and a smile, thank you. Reviewed on: 5th July 2024
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