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Darlington Building Society: Savings reviews

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4.90
Based on 12,447 reviews, last reviewed 2nd Apr 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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Latest highest rating:

5

Superb local service and care Since I opened my account at Darlington Building Society I have received excellent service at my local branch. My elderly Mum & my in laws have also s... Read more Reviewed on: 2nd April 2026
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MS

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12447)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
Friendly staff, very helpful with advice on savings structures to get the most out of your savings. Reviewed on: 1st July 2024
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Verified Member

In branch service review

5
Very helpful and pleasant staff. Meghan was very patient with us, many thanks. Reviewed on: 1st July 2024
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Verified Member

In branch service review

5
Was happy with service and knowledge of products informed to me by TJ and Bekah. Reviewed on: 1st July 2024
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Verified Member

In branch service review

5
On time appointment and got all the information I needed. Reviewed on: 1st July 2024
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Verified Member

In branch service review

5
Karen was very good and booked me an appointment and explained everything to me. Reviewed on: 29th June 2024
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Verified Member

In branch service review

5
Always great service and the staff are first class. Reviewed on: 29th June 2024
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Verified Member

In branch service review

5
Happy with the service in branch. But when staff call they need to make it sound less like a scam. Reviewed on: 29th June 2024
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Verified Member

In branch service review

5
Very helpful, and very well explained. Reviewed on: 29th June 2024
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Verified Member

In branch service review

5
Friendly staff who are willing to help. I like face-to-face contact, not online. Reviewed on: 29th June 2024
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Verified Member

In branch service review

5
Only problem I have with the Redcar branch is that there is not a cash machine. Reviewed on: 29th June 2024
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