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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Very friendly, explained fully, easy opening of account. Reviewed on: 18th June 2024
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Verified Member

In branch service review

5
I always receive the information I require and everyone is always helpful. Reviewed on: 18th June 2024
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Verified Member

In branch service review

5
Professional and informative. Had a good technical knowledge. Reviewed on: 18th June 2024
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Verified Member

In branch service review

4
Would be better if you could just ring the local branch to give 7 days notice for withdrawals. Reviewed on: 18th June 2024
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Verified Member

In branch service review

5
Very helpful and explained everything to us making sure the accounts were right for us, a very professional and helpful service. Reviewed on: 18th June 2024
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Verified Member

In branch service review

5
Karen was friendly and helpful - put us at ease and explained everything. Reviewed on: 17th June 2024
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Verified Member

In branch service review

5
Excellent. Process was simple. Quality time spent with advisor. Empathetic. Reviewed on: 17th June 2024
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Verified Member

In branch service review

5
I love going into the branch, personal touch and friendly chat. Reviewed on: 17th June 2024
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Verified Member

In branch service review

5
I like the personal, face-to-face service and the fact it is local. Reviewed on: 17th June 2024
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Verified Member

In branch service review

5
As a smaller building society, I feel it is more family friendly. Reviewed on: 17th June 2024
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Verified Member

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