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Darlington Building Society: Savings reviews

4.87
Based on 12,505 reviews, last reviewed 24th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Staff at Bishop Auckland branch very helpful. Staff at Bishop Auckland branch very helpful. Pleasant and professional Reviewed on: 24th July 2026
Mary T's avatar
Mary T

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12505)

In branch service review

5
Friendly, efficient service. Products thoroughly explained and questions discussed in detail. Reviewed on: 24th June 2024

In branch service review

5
Got my first mortgage with DBS and have been happy with this Society for 60 years. Reviewed on: 24th June 2024

In branch service review

4
In the past we did not receive letter about account change. On appeal your decision was upheld. ISA maturing in 10 days and still not received notification. Reviewed on: 24th June 2024

In branch service review

5
Very pleased with the service. Friendly and professional, always welcoming. Reviewed on: 24th June 2024

In branch service review

5
Open 5 and a half days a week. Excellent customer service. Reviewed on: 24th June 2024

In branch service review

5
Everyone has been kind and friendly and give great advice about products. Reviewed on: 22nd June 2024

In branch service review

5
Easy access, lovely and friendly staff. Never feel guilty withdrawing my own money out or transferring. Would like the online service to be easier. Reviewed on: 21st June 2024

In branch service review

5
Easy to undertake my requirements. Reviewed on: 21st June 2024

In branch service review

4
Always polite and efficient - a bit slow when paying in cheques though. Reviewed on: 21st June 2024

In branch service review

4
Very good, I enjoy being able to see people in person. Do not close the branches please. Reviewed on: 21st June 2024

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