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Darlington Building Society: Savings reviews

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4.90
Based on 12,447 reviews, last reviewed 2nd Apr 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Superb local service and care Since I opened my account at Darlington Building Society I have received excellent service at my local branch. My elderly Mum & my in laws have also s... Read more Reviewed on: 2nd April 2026
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MS

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12447)

In branch service review

5
Very good experience. Friendly and knowledgeable staff who provided clear information on options. Reviewed on: 14th June 2024
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In branch service review

5
Personal, friendly and efficient staff. Convenient branches too. Reviewed on: 14th June 2024
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In branch service review

5
The Darlington is customer led service at its best - rare these days. Reviewed on: 14th June 2024
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In branch service review

5
Pleasant and efficient atmosphere. Reviewed on: 14th June 2024
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In branch service review

5
Very friendly and easy to access what I needed. Reviewed on: 14th June 2024
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Simon helped me set up an online account really smoo...

5
Simon helped me set up an online account really smoothly. Reviewed on: 14th June 2024
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Holly D

In branch service review

5
Friendly, knowledgeable and welcoming. No change, keep what you do. Maybe smaller local branches in Darlington would be beneficial. Reviewed on: 14th June 2024
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In branch service review

5
I very much enjoy the personal service, face-to-face, with the friendly, helpful and professional staff in our branch. Reviewed on: 14th June 2024
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In branch service review

5
Staff always helpful and polite. For us everything is good - no improvement required. Reviewed on: 14th June 2024
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In branch service review

5
Great customer service and rates. Online service could be easier to use - find it difficult to login online. Reviewed on: 14th June 2024
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