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Darlington Building Society: Savings reviews

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4.90
Based on 12,447 reviews, last reviewed 2nd Apr 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Superb local service and care Since I opened my account at Darlington Building Society I have received excellent service at my local branch. My elderly Mum & my in laws have also s... Read more Reviewed on: 2nd April 2026
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MS

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12447)

In branch service review

5
Perfectly happy with all of today's interaction. Reviewed on: 12th June 2024
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In branch service review

5
Always polite and helpful staff. Reviewed on: 11th June 2024
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In branch service review

5
Good customer service and friendly. Reviewed on: 11th June 2024
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In branch service review

5
I have been with the Buidling Society for 44 years. Reviewed on: 10th June 2024
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In branch service review

5
At ease during the meeting. Very patient and everything was explained well and very courteous. Reviewed on: 10th June 2024
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In branch service review

5
I was very impressed with the advice I was given. Reviewed on: 8th June 2024
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In branch service review

5
Improvement: The photo copying machine did not print out my details opposite to the questions asked, difficult to interpret. Advisor kindly hand wrote out another form which I then happily signed. This problem with the equipment needs urgent attention. Reviewed on: 8th June 2024
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In branch service review

5
Nice, friendly, knowledgeable staff. Reviewed on: 8th June 2024
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In branch service review

5
I have had an account with Darlington Building Society for years. And everytime I come the staff are brilliant and very helpful and it's a pleasure to come in. Reviewed on: 8th June 2024
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In branch service review

5
Local, ethical, always a good, personal service. Reviewed on: 7th June 2024
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