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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Pleasant and efficient atmosphere. Reviewed on: 14th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very friendly and easy to access what I needed. Reviewed on: 14th June 2024
Verified Member's avatar
Verified Member

Simon helped me set up an online account really smoo...

5
Simon helped me set up an online account really smoothly. Reviewed on: 14th June 2024
Holly D's avatar
Holly D

In branch service review

5
Friendly, knowledgeable and welcoming. No change, keep what you do. Maybe smaller local branches in Darlington would be beneficial. Reviewed on: 14th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
I very much enjoy the personal service, face-to-face, with the friendly, helpful and professional staff in our branch. Reviewed on: 14th June 2024
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Verified Member

In branch service review

5
Staff always helpful and polite. For us everything is good - no improvement required. Reviewed on: 14th June 2024
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Verified Member

In branch service review

5
Great customer service and rates. Online service could be easier to use - find it difficult to login online. Reviewed on: 14th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
Informative, friendly and helpful staff. Reviewed on: 14th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
Good service, quick and always make time for you. Reviewed on: 14th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
Quick, efficient service. Pleasant service. Reviewed on: 14th June 2024
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Verified Member

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