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Darlington Building Society: Savings reviews

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4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
55% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
Julia's avatar
Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12448)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
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Sooofee

In branch service review

5
Queues out the door and minimal staff on the counter, but staff are lovely. Reviewed on: 7th June 2024
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Verified Member

In branch service review

5
Friendly staff, helpful, easy access. Reviewed on: 7th June 2024
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Verified Member

In branch service review

5
Shame there isn't an app for online. Recently opened an account via the website. Reviewed on: 7th June 2024
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Verified Member

In branch service review

5
Very friendly and helpful, supportive, offered to help me at a difficult time. Reviewed on: 7th June 2024
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Verified Member

In branch service review

5
Lovely service, polite staff, very helpful. Glad to be able to speak to a person. Reviewed on: 7th June 2024
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Verified Member

In branch service review

5
Explained product details in a very clear way. Very happy!. Reviewed on: 7th June 2024
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Verified Member

In branch service review

5
I asked to be served in the pod due to my mobility, Anna was very helpful and made my experience wonderful. Reviewed on: 7th June 2024
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Verified Member

In branch service review

5
We like all that it has to offer. Good interest on our savings. All the staff are very nice and helpful and explain everything clearly. Reviewed on: 7th June 2024
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Verified Member

In branch service review

5
Interest rates are good, staff extremely friendly and very helpful. Reviewed on: 7th June 2024
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Verified Member

In branch service review

5
Staff always friendly, proficient and helpful, very good customer attitude, and team helpful towards eachother. Reviewed on: 7th June 2024
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Verified Member

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