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Darlington Building Society: Savings reviews

4.87
Based on 12,505 reviews, last reviewed 24th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Staff at Bishop Auckland branch very helpful. Staff at Bishop Auckland branch very helpful. Pleasant and professional Reviewed on: 24th July 2026
Mary T's avatar
Mary T

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12505)

In branch service review

5
Very helpful staff. Good interest rates. A pity it is no longer possible to telephone the Guisborough branch. Reviewed on: 14th June 2024

In branch service review

5
Great customer care, all information easy to understand. Extremely helpful in setting up account for the children. Reviewed on: 14th June 2024

In branch service review

5
Love the personal touch with a local branch. Reviewed on: 14th June 2024

In branch service review

5
Local office is good and well informed staff. Reviewed on: 14th June 2024

In branch service review

5
Helpful, clear, concise information. Lovely and friendly. Reviewed on: 14th June 2024

In branch service review

5
First appointment gave some misleading information and I wasn't advised to bring NI number for opening ISA. 2nd appointment was good hence the 5 star rating. Reviewed on: 14th June 2024

In branch service review

5
Lovely, friendly service. Very efficient and love the personal touch. Reviewed on: 14th June 2024

In branch service review

5
Efficient, helpful and extremely friendly. Reviewed on: 14th June 2024

In branch service review

5
Very good experience. Friendly and knowledgeable staff who provided clear information on options. Reviewed on: 14th June 2024

In branch service review

5
Personal, friendly and efficient staff. Convenient branches too. Reviewed on: 14th June 2024

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