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Darlington Building Society: Savings reviews

4.87
Based on 12,505 reviews, last reviewed 24th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Staff at Bishop Auckland branch very helpful. Staff at Bishop Auckland branch very helpful. Pleasant and professional Reviewed on: 24th July 2026
Mary T's avatar
Mary T

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12505)

In branch service review

5
The Darlington is customer led service at its best - rare these days. Reviewed on: 14th June 2024

In branch service review

5
Pleasant and efficient atmosphere. Reviewed on: 14th June 2024

In branch service review

5
Very friendly and easy to access what I needed. Reviewed on: 14th June 2024

Simon helped me set up an online account really smoo...

5
Simon helped me set up an online account really smoothly. Reviewed on: 14th June 2024

In branch service review

5
Friendly, knowledgeable and welcoming. No change, keep what you do. Maybe smaller local branches in Darlington would be beneficial. Reviewed on: 14th June 2024

In branch service review

5
I very much enjoy the personal service, face-to-face, with the friendly, helpful and professional staff in our branch. Reviewed on: 14th June 2024

In branch service review

5
Staff always helpful and polite. For us everything is good - no improvement required. Reviewed on: 14th June 2024

In branch service review

5
Great customer service and rates. Online service could be easier to use - find it difficult to login online. Reviewed on: 14th June 2024

In branch service review

5
Informative, friendly and helpful staff. Reviewed on: 14th June 2024

In branch service review

5
Good service, quick and always make time for you. Reviewed on: 14th June 2024

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