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Darlington Building Society: Savings reviews

4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
The customer service is head and shoulders above Virgin Money. Reviewed on: 6th June 2024

In branch service review

5
Local service, experienced staff, good opening hours. Reviewed on: 6th June 2024

In branch service review

5
The lady who served me was very chatty and informative, she made it easy for me to find the right products. Reviewed on: 6th June 2024

In branch service review

5
Local to me, friendly staff. Good solid, financial advice. Reviewed on: 6th June 2024

In branch service review

5
Very friendly and helpful staff. Reviewed on: 6th June 2024

In branch service review

5
Closed Hartlepool and Billingham branch. Not a convenient distance now. If the branch was closer to where I live I would definitely use the Darlington more. Reviewed on: 6th June 2024

In branch service review

5
Very friendly, clean and nice staff. Reviewed on: 6th June 2024

In branch service review

5
Always friendly, efficient service. Very happy with service. Reviewed on: 6th June 2024

In branch service review

5
Friendly staff who always put me on the right track. Reviewed on: 6th June 2024

In branch service review

5
Made an appointment easily, well-informed and friendly service. Reviewed on: 5th June 2024

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