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Darlington Building Society: Savings reviews

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4.90
Based on 12,447 reviews, last reviewed 2nd Apr 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Superb local service and care Since I opened my account at Darlington Building Society I have received excellent service at my local branch. My elderly Mum & my in laws have also s... Read more Reviewed on: 2nd April 2026
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MS

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12447)

In branch service review

5
Service provided has been fantastic, very helpful and supportive with an appointment today. Reviewed on: 30th May 2024
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In branch service review

5
Very enjoyable, pleasant staff, quick and easy. Reviewed on: 29th May 2024
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In branch service review

5
Staff are all really friendly, competitive interest rates against banks, and has a high street store so can go into branch for support. Reviewed on: 28th May 2024
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In branch service review

5
Nice to come into the branch and speak to somebody rather than online or a robot (do not force online). Reviewed on: 25th May 2024
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In branch service review

5
Savings interest rates could be better. I like it that interest rates of closed accounts are not reduced below the rates of equivalent advertised accounts. Reviewed on: 25th May 2024
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In branch service review

5
Found them to be very personable and efficient. Staff are very polite and efficient and they are all assets to the company. Reviewed on: 25th May 2024
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In branch service review

5
Amazing customer service from the advisor. By far the best building society that I have dealt with. Reviewed on: 25th May 2024
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In branch service review

5
Staff are very helpful and friendly, and knowledgeable about products. Reviewed on: 25th May 2024
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In branch service review

5
Brilliant service, very well explained about all we went through. Easy and quick to set and account up. Can't fault anything. Reviewed on: 25th May 2024
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In branch service review

5
Very good, personable advisor who's a credit to your company. Thank you. Reviewed on: 25th May 2024
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