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Darlington Building Society: Savings reviews

4.87
Based on 12,505 reviews, last reviewed 24th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Staff at Bishop Auckland branch very helpful. Staff at Bishop Auckland branch very helpful. Pleasant and professional Reviewed on: 24th July 2026
Mary T's avatar
Mary T

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12505)

In branch service review

5
Zoe was very polite and friendly and talked through the accounts clearly whilst we made our decision. Reviewed on: 7th June 2024

In branch service review

5
The service we received was excellent, it was informative and to the point. I very much admired the d Reviewed on: 7th June 2024

In branch service review

5
Much easier than I though, staff very helpful. Reviewed on: 7th June 2024

In branch service review

5
Very happy we could be accommodated without an appointment, went above and beyond to help us as we did not have the time available to return. Reviewed on: 7th June 2024

In branch service review

5
General overall experience throughout the years has been very good. Reviewed on: 7th June 2024

In branch service review

3
A little problematic when setting account up, but customer service is fine. Reviewed on: 7th June 2024

In branch service review

5
I like that there are face-to-face appointments. DBS have not alays had the most competitive rates but have been the last 4 years. Reviewed on: 7th June 2024

In branch service review

5
It's such a friendly place and the staff are lovely. Reviewed on: 6th June 2024

In branch service review

5
Members of staff are courteous to me. Reviewed on: 6th June 2024

In branch service review

5
Nothing to say, all good. Very friendly, helpful staff. Reviewed on: 6th June 2024

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