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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Nice to come into the branch and speak to somebody rather than online or a robot (do not force online). Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
Savings interest rates could be better. I like it that interest rates of closed accounts are not reduced below the rates of equivalent advertised accounts. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
Found them to be very personable and efficient. Staff are very polite and efficient and they are all assets to the company. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
Amazing customer service from the advisor. By far the best building society that I have dealt with. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
Staff are very helpful and friendly, and knowledgeable about products. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
Brilliant service, very well explained about all we went through. Easy and quick to set and account up. Can't fault anything. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
Very good, personable advisor who's a credit to your company. Thank you. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
Would be better with access to a toilet and a fresh lick of paint. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
I like the information that they provided. It was adequate. Reviewed on: 25th May 2024
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Verified Member

In branch service review

5
Very straightforward procedure and friendly service from the advisor. The personal face-to-face experience cannot be underestimated in the era of modern technology. Reviewed on: 25th May 2024
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Verified Member

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