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Darlington Building Society: Savings reviews

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4.90
Based on 12,447 reviews, last reviewed 2nd Apr 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Superb local service and care Since I opened my account at Darlington Building Society I have received excellent service at my local branch. My elderly Mum & my in laws have also s... Read more Reviewed on: 2nd April 2026
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MS

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12447)

In branch service review

5
Friendly, helpful, queues have gone down, staff always smiling. Reviewed on: 21st May 2024
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In branch service review

4
Very happy with service. Good customer care. Would recommend. Reviewed on: 21st May 2024
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In branch service review

5
Positive experience, and helpful. I like coming into the branches. Keep branches open. Reviewed on: 20th May 2024
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In branch service review

5
I like that you can still get a passbook for savings and that I can come into a local branch. Reviewed on: 20th May 2024
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In branch service review

5
Very friendly staff, can't improve on excellence. Reviewed on: 20th May 2024
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In branch service review

5
We use Darlington Building Society as we can have face-to-face service. The staff are excellent and very helpful. Reviewed on: 20th May 2024
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Pleasant Staff.

5
Pleasant Staff. Very Very Helpful. 11/10 Reviewed on: 20th May 2024
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Arthur C

In branch service review

5
Lovely staff, warm welcome, very helpful. Reviewed on: 18th May 2024
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In branch service review

4
Didn't like the bribe to attend AGM, would have preferred extra interest. Reviewed on: 18th May 2024
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In branch service review

5
Met Jane this morning to alter a savings account. Professional, friendly, with clear explanations. Reviewed on: 18th May 2024
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