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Darlington Building Society: Savings reviews

4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
54% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
Julia's avatar
Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12448)

In branch service review

5
Met Jane this morning to alter a savings account. Professional, friendly, with clear explanations. Reviewed on: 18th May 2024

In branch service review

5
I like that it is a local branch and staff are friendly. Reviewed on: 18th May 2024

In branch service review

5
Polite, friendly, efficient service with Sandra. Reviewed on: 18th May 2024

In branch service review

5
Sandra was fantastic. She provided a fantastic service, went above and beyond and was a credit to your team. Reviewed on: 18th May 2024

In branch service review

5
Friendly staff with branch near me. Reviewed on: 18th May 2024

In branch service review

5
Wouldn't improve anything, happy with everything but would like a personal cheque book and other banking facilities, e.g. DD/SO. Reviewed on: 17th May 2024

In branch service review

5
Nice, friendly staff who talk on a level that is easy to understand. Reviewed on: 17th May 2024

In branch service review

5
Excellent service, friendly staff. Reviewed on: 17th May 2024

In branch service review

5
Very accessible branch. I like that when I phone I get straight through to a human. Reviewed on: 17th May 2024

In branch service review

5
No queues and the lady who served me my savings account was very nice. Reviewed on: 17th May 2024

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