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Darlington Building Society: Savings reviews

4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
52% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
Julia's avatar
Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12448)

In branch service review

5
We had a very enjoyable day and I will call at next AGM, thanks. Reviewed on: 8th May 2024

In branch service review

5
Preferred where the old branch was situated. But lovely staff. Reviewed on: 8th May 2024

In branch service review

5
Just to say customer service is great. Greeted always with a smile and helpful. Sandra was fab today and these days I feel that's so lovely. Reviewed on: 7th May 2024

In branch service review

5
Very helpful, and answer any questions asked in an easy, understandable way. Reviewed on: 4th May 2024

In branch service review

5
Same venue for the AGM next year please. Reviewed on: 4th May 2024

In branch service review

5
Staff always willing to help and very friendly. Reviewed on: 3rd May 2024

In branch service review

5
Never any issues and great customer service. Reviewed on: 3rd May 2024

In branch service review

5
Online access/banking app neeed. Reviewed on: 3rd May 2024

In branch service review

5
Always helpful and understanding. Reviewed on: 3rd May 2024

In branch service review

5
Efficient, friendly service with good clarity of explanations. Reviewed on: 3rd May 2024

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