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Darlington Building Society: Savings reviews

4.87
Based on 12,505 reviews, last reviewed 24th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Staff at Bishop Auckland branch very helpful. Staff at Bishop Auckland branch very helpful. Pleasant and professional Reviewed on: 24th July 2026
Mary T's avatar
Mary T

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12505)

In branch service review

5
Sandra was fantastic. She provided a fantastic service, went above and beyond and was a credit to your team. Reviewed on: 18th May 2024

In branch service review

5
Friendly staff with branch near me. Reviewed on: 18th May 2024

In branch service review

5
Wouldn't improve anything, happy with everything but would like a personal cheque book and other banking facilities, e.g. DD/SO. Reviewed on: 17th May 2024

In branch service review

5
Nice, friendly staff who talk on a level that is easy to understand. Reviewed on: 17th May 2024

In branch service review

5
Excellent service, friendly staff. Reviewed on: 17th May 2024

In branch service review

5
Very accessible branch. I like that when I phone I get straight through to a human. Reviewed on: 17th May 2024

In branch service review

5
No queues and the lady who served me my savings account was very nice. Reviewed on: 17th May 2024

In branch service review

5
Great customer service, very helpful. Reviewed on: 17th May 2024

In branch service review

5
No improvements needed, all good, happy with the service. Reviewed on: 17th May 2024

In branch service review

5
Staff helped me understand the different products, so I could pick the one that most suited. Very polite and professional. Reviewed on: 17th May 2024

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