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Darlington Building Society: Savings reviews

4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
52% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
Julia's avatar
Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12448)

In branch service review

5
Explained everything really well, friendly and knowledgeable. Really impressed with the service I was given. Reviewed on: 10th May 2024

In branch service review

5
Always pleasant staff. Would like the bank to do cash cards. Reviewed on: 10th May 2024

In branch service review

5
Everything was explained well and I knew what everything meant options wise. Reviewed on: 9th May 2024

In branch service review

5
Very helpful and friendly, helped me focus on which account was best. Reviewed on: 9th May 2024

In branch service review

5
Staff were brilliant in opening my ISA account today. Reviewed on: 9th May 2024

In branch service review

5
Staff in bank and Savings Direct were very kind and helpful. Reviewed on: 9th May 2024

In branch service review

5
Excellent customer service. Knowledgeable staff. Nice building. Reviewed on: 9th May 2024

In branch service review

5
Lovely advisor, friendly, gave great information, helped me open an account. Reviewed on: 8th May 2024

In branch service review

5
Staff are easy to talk to and friendly and helpful. Reviewed on: 8th May 2024

In branch service review

5
Very helpful, friendly, everything we wanted. Nice coffee in branch. Reviewed on: 8th May 2024

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