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Darlington Building Society: Savings reviews

4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
52% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
Julia's avatar
Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12448)

In branch service review

5
No improvement needed, excellent staff and services!. Reviewed on: 3rd May 2024

In branch service review

5
Very good service, like the passbook accounts, the Darlington branches staff are very helpful. Reviewed on: 3rd May 2024

In branch service review

5
Friendly, helpful, efficient, and treated politely. Reviewed on: 3rd May 2024

In branch service review

5
Friendly staff and very helpful. Reviewed on: 3rd May 2024

In branch service review

5
Ease of use, helpful staff and good rates. Reviewed on: 3rd May 2024

In branch service review

5
Chose the Society as it had a regular savings account that didn't have a maturity date - SOS accounts. Reviewed on: 3rd May 2024

In branch service review

5
Always very friendly, helpful staff. Opening hours are not always good for working people. Reviewed on: 3rd May 2024

In branch service review

5
Very friendly and helpful staff. Reviewed on: 3rd May 2024

In branch service review

5
I like that the staff are pleasant, the office is fairly local and I appreciate the face-to-face contact. Reviewed on: 3rd May 2024

In branch service review

5
Excellent service, really pleasant and explained everything. Great, and coffee was lovely. Reviewed on: 3rd May 2024

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