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Darlington Building Society: Savings reviews

4.87
Based on 12,505 reviews, last reviewed 24th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Staff at Bishop Auckland branch very helpful. Staff at Bishop Auckland branch very helpful. Pleasant and professional Reviewed on: 24th July 2026
Mary T's avatar
Mary T

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12505)

In branch service review

5
Friendly, welcoming and very polite. Reviewed on: 14th May 2024

In branch service review

5
Always good staff, no complaints. Reviewed on: 14th May 2024

In branch service review

5
Always friendly and happy to help. Reviewed on: 14th May 2024

In branch service review

5
Always welcomed with a smile, excellent service. Our local. Reviewed on: 13th May 2024

In branch service review

5
Friendly staff, excellent service. Reviewed on: 13th May 2024

In branch service review

5
Great service with honest information. Reviewed on: 13th May 2024

In branch service review

5
Amazing, friendly staff. Making it easy to open accounts. Reviewed on: 13th May 2024

In branch service review

5
Sandra has been very thorough with information for my sons accounts. She was very professional and very welcoming. Five start service. Highly recommend. Reviewed on: 13th May 2024

Log in confusion

5
I hadn’t used the online service for quite some time and didn’t realise I needed to re-register. The guy I spoke to was very helpful and talked me through everything whilst I was still on the line ensuring I had access before he was happy -very much appreciated, I expected it to be a lot more stressful than it was so am very happy my issue has been resolved, quickly and effectively Reviewed on: 11th May 2024

In branch service review

5
Always a warm welcome and helpful. Reviewed on: 10th May 2024

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