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Darlington Building Society: Savings reviews

4.90
Based on 12,449 reviews, last reviewed 9th Apr 2026
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service and always be friendly Excellent service and always be friendly Reviewed on: 9th April 2026
Mrs F's avatar
Mrs F

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12449)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
Excellent service, very understanding and not pushy. Reviewed on: 1st May 2024

In branch service review

5
Friends with staff, hours convenient during the week is better. Happy with interest. Reviewed on: 1st May 2024

In branch service review

5
Been a customer for a long time. Happy with everything. Reviewed on: 1st May 2024

In branch service review

5
Staff always friendly and welcoming. Reviewed on: 1st May 2024

In branch service review

5
Convenient, been with the Society over 50 years. Reviewed on: 1st May 2024

In branch service review

5
Well organised, quick and efficient. Reviewed on: 1st May 2024

In branch service review

5
Always receive good service, though would like your ISA rates to be higher as it is currently 4.5% at Nationwide. Reviewed on: 1st May 2024

In branch service review

5
The customer service is excellent. Reviewed on: 1st May 2024

In branch service review

5
Put the TV back on and provide cups of tea. Reviewed on: 1st May 2024

In branch service review

5
Stockesly branch, I like that you still use passbooks. Wonderful staff at every branch we have visited. Reviewed on: 1st May 2024

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