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Darlington Building Society: Savings reviews

4.87
Based on 12,505 reviews, last reviewed 24th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Staff at Bishop Auckland branch very helpful. Staff at Bishop Auckland branch very helpful. Pleasant and professional Reviewed on: 24th July 2026
Mary T's avatar
Mary T

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12505)

In branch service review

5
Friendly staff and very helpful. Reviewed on: 3rd May 2024

In branch service review

5
Ease of use, helpful staff and good rates. Reviewed on: 3rd May 2024

In branch service review

5
Chose the Society as it had a regular savings account that didn't have a maturity date - SOS accounts. Reviewed on: 3rd May 2024

In branch service review

5
Always very friendly, helpful staff. Opening hours are not always good for working people. Reviewed on: 3rd May 2024

In branch service review

5
Very friendly and helpful staff. Reviewed on: 3rd May 2024

In branch service review

5
I like that the staff are pleasant, the office is fairly local and I appreciate the face-to-face contact. Reviewed on: 3rd May 2024

In branch service review

5
Excellent service, really pleasant and explained everything. Great, and coffee was lovely. Reviewed on: 3rd May 2024

In branch service review

5
Lovely service and very informative. Reviewed on: 2nd May 2024

In branch service review

5
I like that I can go into the branch to talk to a person. They are all so friendly and easy to talk to. They explain everything so very well. Only improvement could be to open a bit longer. Reviewed on: 2nd May 2024

In branch service review

5
Close to home, and you can arrange appointments. Reviewed on: 2nd May 2024

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