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Darlington Building Society: Savings reviews

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4.90
Based on 12,450 reviews, last reviewed 12th Apr 2026
49% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service and always be friendly Excellent service and always be friendly Reviewed on: 9th April 2026
Mrs F's avatar
Mrs F

Latest lowest rating:

1

I recently phoned as I was having difficulty registe... I recently phoned as I was having difficulty registering for online banking and spoke to Simon who was very helpful, he not inly helped me register FF... Read more Reviewed on: 12th April 2026
Amir s's avatar
Amir s
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12450)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Great staff in Guisborough - Tony and all the ladies. Reviewed on: 8th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Everyone is very friendly and helpful everytime I come in. Reviewed on: 8th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Sandra was really good. Very helpful with my requirements today. New ISA opened. Very happy member. 5 stars. Reviewed on: 8th April 2024
Verified Member's avatar
Verified Member

In branch service review

3
Our experience with Sandra was as always exceptional and informative. Unfortunately, today we have not done business with you as your ISAs rates are rubbish, we have therefore sadly gone to another Building Society. Reviewed on: 8th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
The system is antiquated! An ATM would save members having to queue for accessif the branch is busy. Reviewed on: 8th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Got an appointment very quickly, they answered all my questions efficiently and the ISA was set-up during the session. Would definitely recommend the Darlington. Reviewed on: 6th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
We were taken care of today by a lovely lady called Sandra. She gave lots of advice of what ISAs to open. Very friendly service. Very satisfied. Reviewed on: 6th April 2024
Verified Member's avatar
Verified Member

In branch service review

4
It is local, convenient and offers a face-to-face service. Reviewed on: 5th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very friendly service and easy to understand. Reviewed on: 5th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Smart and efficient service. Branch offices available. Reviewed on: 5th April 2024
Verified Member's avatar
Verified Member

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