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Darlington Building Society: Savings reviews

4.87
Based on 12,507 reviews, last reviewed 27th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always on time, all information given. Always on time, all information given. Carried out professionally and friendly. Reviewed on: 27th July 2026
Janice's avatar
Janice

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12508)

In branch service review

5
Always found the helpful. Parking difficult. Love being a member. Reviewed on: 10th April 2024

In branch service review

5
Branches are open with real people. Reviewed on: 10th April 2024

In branch service review

5
Disappointed there are no animal charities available to donate to. Only do animal charities. Reviewed on: 10th April 2024

In branch service review

5
Previous customer and I was happy to return. Reviewed on: 9th April 2024

In branch service review

5
Very friendly and efficient staff. Good products with competative interest rates. Reviewed on: 9th April 2024

In branch service review

5
Face-to-face contact, friendly and informative staff, products explained fully and any questions answered straightaway. Reviewed on: 9th April 2024

In branch service review

5
An excellent customer service and member of staff. Reviewed on: 9th April 2024

In branch service review

5
Easy to get an appointment, quick and simple to open an account, and a friendly, face-to-face service. Reviewed on: 9th April 2024

In branch service review

5
As always, exceptional service. Only item that could be improved is interest rates on ISA products. YBS at present are at 4.75% fixed one year, not fixed 4.65%. Reviewed on: 9th April 2024

Simon was incredibly helpful and very thorough with...

5
Simon was incredibly helpful and very thorough with advice and guidance in helping me quickly resolve my issue Reviewed on: 8th April 2024

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