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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,508 reviews, last reviewed 27th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

.ISA maturity Gary gave full explanation of products and very helpful in rolling our ISA's forward Reviewed on: 27th July 2026
John O's avatar
John O

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12508)

In branch service review

5
Friendly staff. Nothing to be improved. Reviewed on: 3rd April 2024
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Verified Member

In branch service review

5
Extremely friendly and knowledgeable staff. The process of setting yp the account was quick and easy. Reviewed on: 3rd April 2024
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Verified Member

In branch service review

5
Excellent service but children's ISA does not offer full scope for higher savings. Reviewed on: 3rd April 2024
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Verified Member

In branch service review

5
No problems. Excellent service from all staff. So friendly and helpful. Only improvement could be longer opening hours. Reviewed on: 3rd April 2024
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Verified Member

In branch service review

5
Friendly, helpful staff. Efficient service, always. Reviewed on: 3rd April 2024
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Verified Member

In branch service review

5
Really good experience! Very helpful with the account specifics and general banking information. Reviewed on: 3rd April 2024
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Verified Member

In branch service review

5
I like talking to humans, not machines. I like the approachable staff. I don't like the reduced opening times. Reviewed on: 3rd April 2024
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Verified Member

In branch service review

5
Great customer service from Tom, I explained everything clearly. Reviewed on: 3rd April 2024
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Verified Member

In branch service review

5
Well explained product info and pleasant staff. Reviewed on: 3rd April 2024
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Verified Member

In branch service review

5
Generally well satisfied with DBS. Have commented previously regarding IT. Main disappointment over the years has been the branch closures and main branch downsizing. Reviewed on: 3rd April 2024
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Verified Member

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