Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,508 reviews, last reviewed 27th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

.ISA maturity Gary gave full explanation of products and very helpful in rolling our ISA's forward Reviewed on: 27th July 2026
John O's avatar
John O

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Savings reviews (12508)

Darlington BS - Online Account Query

5
Opening an online account I needed to contact (by e-mail) the Building Society regarding a query. I received an immediate response from an extremely helpful member of the team named Simon. He insisted on staying online until I completed my online registration. Which was in fact very straightforward. Reviewed on: 2nd April 2024
Chris 's avatar
Chris

In branch service review

5
Good experience yet again, to open a savings account Kathleen advised us on all the different accounts so it was easy to pick the right one for our needs. Reviewed on: 2nd April 2024
Verified Member's avatar
Verified Member

In branch service review

4
The process of opening an account feels quite long-winded. Reviewed on: 2nd April 2024
Verified Member's avatar
Verified Member

Fabulous service, always!

5
Colleagues in the Society go over and above to get the right outcome for every customer. I know my money is safe and always accessible, and there are no gimmicky headline rates which drop to very little after a year, DBS products are consistent. The new online offering just ticks every box for me Reviewed on: 31st March 2024
Patricia B's avatar
Patricia B

Opened a new savings account the advice and service...

5
Opened a new savings account the advice and service help me choose which account to select. To fulfil my needs. Reviewed on: 31st March 2024
Norma McInally's avatar
Norma McInally

Darlington

5
Good and reliable but rates could be improved Reviewed on: 31st March 2024
John Smythe's avatar
John Smythe

Never had a problem with the way my money is looked...

5
Never had a problem with the way my money is looked after and the interest I earn on my savings, Staff are friendly and give good advice. Reviewed on: 30th March 2024
Ian T's avatar
Ian T

In branch service review

5
Pleasant experience. Staff friendly, Megan was very thorough with explanations and conducted the business well. Reviewed on: 30th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Great appointment on same day as I came in, excellent service. Reviewed on: 30th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
Comfortable surroundings. Friendly, helpful people. Reviewed on: 30th March 2024
Verified Member's avatar
Verified Member

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill