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Darlington Building Society: Savings reviews

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4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
43% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

In branch service review

5
Chrissy was professional, knowledgeable and welcoming today whilst I opened my new account at the Bishop Auckland branch. She helped us and made us feel at ease. Reviewed on: 23rd February 2024
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Verified Member

In branch service review

5
Very helpful and they explain everything well. Reviewed on: 22nd February 2024
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Verified Member

In branch service review

5
Appointment given quickly and clear explanations given. Reviewed on: 22nd February 2024
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Verified Member

In branch service review

5
Very good service and information on offer. Reviewed on: 22nd February 2024
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Verified Member

In branch service review

5
Great experience, friendly and helpful staff. Access to the branch locally. Quick and efficient process to open my savings accounts. Reviewed on: 22nd February 2024
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Verified Member

In branch service review

5
Local and easy to get an appointment and talk to someone face-to-face. Reviewed on: 22nd February 2024
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Verified Member

In branch service review

5
No improvement needed. The staff are friendly and helpful and alert to the needs of older people. Reviewed on: 22nd February 2024
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Verified Member

In branch service review

5
Friendly and informative service, thank you. Reviewed on: 22nd February 2024
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Verified Member

In branch service review

5
Very efficient, good service and friendly staff. Reviewed on: 22nd February 2024
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Verified Member

In branch service review

5
All the staff were kind and helpful, and opening the accounts was very straightforward. Reviewed on: 22nd February 2024
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