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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,509 reviews, last reviewed 28th Jul 2026
76% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly and accommodating staff. Friendly and accommodating staff. Reviewed on: 28th July 2026
Tassie's avatar
Tassie

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12509)

In branch service review

5
Wife recommended you for your ISA rates. Reviewed on: 28th February 2024
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Verified Member

In branch service review

5
Stockton I rate a five however Darlington insufficient staff, long queue, nowhere to sit whilst waiting in the queue without losing your space. Reviewed on: 28th February 2024
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Verified Member

In branch service review

5
Very helpful and quick face-to-face appointment. Reviewed on: 28th February 2024
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Verified Member

In branch service review

5
Very easy to open account - Dylan, Louise and Linda gave very good customer service and had a laugh when coming into the Stockton branch. Passbook account is great since I don't use online. Reviewed on: 28th February 2024
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Verified Member

In branch service review

5
Customer service is always excellent in the Stockton branch. Reviewed on: 28th February 2024
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Verified Member

In branch service review

4
Would prefer a closer branch (Blackhall) and better interest rates. Reviewed on: 28th February 2024
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Verified Member

In branch service review

5
Really pleasant lady, always happy to help in the Stockton branch. They always explain any question I may have. Reviewed on: 28th February 2024
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Verified Member

In branch service review

5
Registering PoA, and I found the process straightforward and clear and the coffee was good. Reviewed on: 28th February 2024
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Verified Member

In branch service review

5
Everybody is always friendly and kind. Reviewed on: 28th February 2024
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Verified Member

In branch service review

5
Very good customer and friendly service. Reviewed on: 28th February 2024
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Verified Member

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