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Darlington Building Society: Savings reviews

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4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
43% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

In branch service review

5
Great staff, friendly, and it is on the high street. Reviewed on: 9th February 2024
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In branch service review

5
Very straightforward, well explained, and good product knowledge from the staff. Reviewed on: 9th February 2024
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In branch service review

5
Pleasant, local service, and a good range of products available. Reviewed on: 9th February 2024
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In branch service review

5
Excellent customer service and friendly staff. I like that it's not faceless and all about using computers to do your banking. Reviewed on: 9th February 2024
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In branch service review

5
All staff are always pleasant, polite and professional - very friendly. Reviewed on: 9th February 2024
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In branch service review

5
Emily looked after my service, a very polite girl and a great experience. Reviewed on: 9th February 2024
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In branch service review

5
Staff are always helpful and friendly, and it is on the high street so available and convenient. Reviewed on: 9th February 2024
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In branch service review

5
It was a good experience and everything was explained well. Reviewed on: 9th February 2024
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In branch service review

5
Excellent service, most helpful. Reviewed on: 9th February 2024
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In branch service review

5
Informative, professional and friendly, but I would be interested to know why further checks were needed. Reviewed on: 9th February 2024
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