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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,509 reviews, last reviewed 28th Jul 2026
76% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly and accommodating staff. Friendly and accommodating staff. Reviewed on: 28th July 2026
Tassie's avatar
Tassie

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12510)

In branch service review

5
Had a vert good experience, very good customer service, all friendly and helpful. Reviewed on: 19th February 2024
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Verified Member

In branch service review

5
Really friendly service and incredibly efficient. Everything was ready and organised, and on time for the appointment. Reviewed on: 17th February 2024
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Verified Member

In branch service review

4
I am not just a number with the Darlington Building Society, I feel like a person. Reviewed on: 16th February 2024
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Verified Member

In branch service review

5
Local branch and there are plenty of staff available to help. Reviewed on: 16th February 2024
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Verified Member

In branch service review

4
I preferred it when it was Tubwell Row. Reviewed on: 16th February 2024
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Verified Member

In branch service review

5
Easy access to the branch and polite staff. Reviewed on: 16th February 2024
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Verified Member

In branch service review

5
Friendly, laid back conversation explaining all of the options available. Reviewed on: 16th February 2024
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Verified Member

In branch service review

5
Staff are always very helpful, polite and friendly, and most importantly it is still on the high street. Reviewed on: 16th February 2024
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Verified Member

In branch service review

5
Everything fine, expected to hand letter in but account, customer service wasn't great at Tubwell previously, 100% better experience today. Reviewed on: 16th February 2024
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Verified Member

In branch service review

5
Easy to open new accounts and close old ones. Reviewed on: 15th February 2024
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Verified Member

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