Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
43% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Savings reviews (12457)

In branch service review

5
Darlington online isn't working, the help over the phone wasn't helpful. The gentleman was nice though. Phone calls not coming through to the branch, but service in branch is helpful. Reviewed on: 6th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly service, quick and efficient. Reviewed on: 6th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very helpful assistance, but the pod area would benefit from more privacy. Reviewed on: 6th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Brilliant, Karen was a great ambassador for your Building Society. She was extremely friendly and helpful and we were impressed by the security identity measures and advice on what was the most applicable account for our needs. Reviewed on: 6th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Competitive savings rats, local branch, friendly and efficient staff. Reviewed on: 6th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
I requested an appointment on the spur of the moment; my request was granted. I prefer face-to-face rather than faceless telephone or internet. No improvements to suggest. Reviewed on: 6th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Meghan was a pleasure to do business with at the Darlington centre branch with very friendly and helpful staff. Reviewed on: 6th February 2024
Verified Member's avatar
Verified Member

I was struggling with Darlington online and your rep...

5
I was struggling with Darlington online and your representative was so helpful and patient. She talked me through all the stages until I succeeded in being able to log on. Without Maureen I would never have got there! Reviewed on: 6th February 2024
John Hammond's avatar
John Hammond

In branch service review

5
Very friendly and professional service. Full explanations given regarding product and my questions. Reviewed on: 5th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Interest rate could be better, but it is a friendly Society, local and knowledgeable. Reviewed on: 5th February 2024
Verified Member's avatar
Verified Member

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill