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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,509 reviews, last reviewed 28th Jul 2026
76% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly and accommodating staff. Friendly and accommodating staff. Reviewed on: 28th July 2026
Tassie's avatar
Tassie

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12510)

In branch service review

5
Helpful and friendly service, thanks. Reviewed on: 14th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Everything was explained clearly and I was able to have everything completed quickly. Reviewed on: 14th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
I like that you still have passbook accounts. Reviewed on: 14th February 2024
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Verified Member

Awesome Experience today - it was easy and my issue...

5
Awesome Experience today - it was easy and my issue was resolved first time, Reviewed on: 14th February 2024
Paul McWeeney's avatar
Paul McWeeney

In branch service review

5
Local with passbooks and not online only. Wthdrawal process is not easy - could be online. Reviewed on: 13th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
I do like the new branch on the High Road. The screen is very easy to read and I like the historic pictures. Reviewed on: 13th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
I like the professionalism of the staff and the friendly service they provide. Reviewed on: 13th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very open and helpful staff, giving a full explanation of all options available with time given to recap or explain options. Total satisfaction and thank you. Reviewed on: 13th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Always been happy with the service. Staff are approachable and helpful, however I have closed my account due to access. As a wheelchair user I find the accessible entrance to be awkward, coming off a side street and on a slope, this feels like I am using the backdoor, something which I do not like. Within the branch there is limited space which would be difficult in a wheelchar to manouvre when the branch is busy. Reviewed on: 13th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
It's a really nice Building Society, with plenty of space and lovely design in branch (Bishop Auckland). Reviewed on: 13th February 2024
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Verified Member

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