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Darlington Building Society: Savings reviews

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4.90
Based on 12,449 reviews, last reviewed 9th Apr 2026
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service and always be friendly Excellent service and always be friendly Reviewed on: 9th April 2026
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Mrs F

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12449)

Darlington Building Society Branch Review

5
Excellent service, all questions answered. I really like that you are opening branches. Reviewed on: 15th November 2023
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Darlington Building Society Branch Review

5
Very professional and friendly. Idea is having recycled plastic passbook wallets. Reviewed on: 15th November 2023
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Darlington Building Society Branch Review

5
Very satisfied, managed to get time with staff without an appointment. Reviewed on: 15th November 2023
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Darlington Building Society Branch Review

4
Queues could be improved, don't like questions at the counter, it's good friendly conversations, e.g. mortgage, financial advice service. Reviewed on: 15th November 2023
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Verified Member

Very good customer service

4
Very helpful customer service agent, Simon. He explained everything as I was registering to logon online and went through the online pages with me. Very patient also. Reviewed on: 15th November 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
Always friendly, but a little disappointed that I had to ring the week before maturity of my ISA to get the forms for maturity choices. Reviewed on: 15th November 2023
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Verified Member

Friendly service

5
Always helpful and no long telephone queues! Reviewed on: 14th November 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
Everyone is very courteous and lovely and helpful. Very relaxing little building society. Reviewed on: 14th November 2023
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Darlington Building Society Branch Review

5
Chantel saw to everything for me, explaining all in detail to me, she was very pleasant and nice. Reviewed on: 14th November 2023
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Verified Member

Darlington Building Society Branch Review

5
Everything explained fully and no pressure. Reviewed on: 14th November 2023
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