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Darlington Building Society: Savings reviews

4.87
Based on 12,510 reviews, last reviewed 29th Jul 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly staff, with a prompt greeting. Friendly staff, with a prompt greeting. Knowledgeable and helpful, nothing was too much trouble. Happy to progress at my pace and not at all officious... Read more Reviewed on: 29th July 2026
facund's avatar
facund

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12511)

Darlington Building Society Branch Review

5
Brilliant service, but I prefer the old branch as small and cosy. Reviewed on: 15th November 2023

Darlington Building Society Branch Review

5
I like the friendliness of the staff. Reviewed on: 15th November 2023

Darlington Building Society Branch Review

5
Excellent service, all questions answered. I really like that you are opening branches. Reviewed on: 15th November 2023

Darlington Building Society Branch Review

5
Very professional and friendly. Idea is having recycled plastic passbook wallets. Reviewed on: 15th November 2023

Darlington Building Society Branch Review

5
Very satisfied, managed to get time with staff without an appointment. Reviewed on: 15th November 2023

Darlington Building Society Branch Review

4
Queues could be improved, don't like questions at the counter, it's good friendly conversations, e.g. mortgage, financial advice service. Reviewed on: 15th November 2023

Very good customer service

4
Very helpful customer service agent, Simon. He explained everything as I was registering to logon online and went through the online pages with me. Very patient also. Reviewed on: 15th November 2023

Darlington Building Society Branch Review

5
Always friendly, but a little disappointed that I had to ring the week before maturity of my ISA to get the forms for maturity choices. Reviewed on: 15th November 2023

Friendly service

5
Always helpful and no long telephone queues! Reviewed on: 14th November 2023

Darlington Building Society Branch Review

5
Everyone is very courteous and lovely and helpful. Very relaxing little building society. Reviewed on: 14th November 2023

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