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Darlington Building Society: Savings reviews

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4.90
Based on 12,449 reviews, last reviewed 9th Apr 2026
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service and always be friendly Excellent service and always be friendly Reviewed on: 9th April 2026
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Mrs F

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12449)

Darlington Building Society Branch Review

5
Cramped customer area, therefore poor privacy. Everyone can hear customer transactions, especially the amounts of cash withdrawals should a potential theif be listening. The small space available could be re-designed. Reviewed on: 13th November 2023
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Darlington Building Society Branch Review

5
Always helpful and friendly, quick service and local - 5 stars. Reviewed on: 13th November 2023
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Darlington Building Society Branch Review

5
Efficient, friendly and professional staff at Yarm branch, and a good range of products. Reviewed on: 13th November 2023
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Darlington Building Society Branch Review

5
Had all my mortgages here for over 37 years, and saved for over 40 years with DBS. Great service and products, wouldn't go anywhere else. Reviewed on: 13th November 2023
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Darlington Building Society Branch Review

5
I love the fact that you can speak to a real person. Reviewed on: 13th November 2023
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Darlington Building Society Branch Review

5
It is nice to be able to talk directly with a lady that knows her job and explains everything so well. Very helpful. Reviewed on: 13th November 2023
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Darlington Building Society Branch Review

5
Met lovely lady who was from Stockton, very pleasant and made us comfortable. Reviewed on: 13th November 2023
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Darlington Building Society Branch Review

5
Excellent information given, everything explained fully. Reviewed on: 13th November 2023
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Darlington Building Society Branch Review

5
Longer opening hours would be beneficial. I like the convenience of having a local branch. Reviewed on: 13th November 2023
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Darlington Building Society Branch Review

5
Always pleasant, well informed staff, nice to deal with real people face-to-face. Reviewed on: 13th November 2023
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