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Darlington Building Society: Savings reviews

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4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
55% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
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Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12448)

Excellent

5
Vickey was very helpful and I must say very patient with my query as I am not.good with technology. Every thing was sorted. Thanks Reviewed on: 26th October 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
Great service and a lovely new branch. Reviewed on: 25th October 2023
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Verified Member

Great customer care!

5
Simon was attentive and patient. Stellar service! Reviewed on: 25th October 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
Extremely friendly and personable. Understanding and very thorough. Reviewed on: 24th October 2023
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Verified Member

Darlington Building Society Branch Review

5
Polite and informative, and friendly service. Reviewed on: 24th October 2023
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Verified Member

Darlington Building Society Branch Review

5
Very friendly, they informed me about the forthcoming moves. Reviewed on: 20th October 2023
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Verified Member

Isa transfer

5
Really helpful every time I've called. Always go beyond just dealing with a call. Reviewed on: 20th October 2023
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DBS Verified Member

Informative and helpful

5
Simon was very helpful and informative, responded quickly to my email that I sent this morning. All questions answered confidently. Good experience. Reviewed on: 20th October 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
Staff are always friendly, helpful and knowledgeable. Kathleen is especially extremely superb with the support and help she provided. Will always recommend the branch to others, I cannot fault the,. Reviewed on: 19th October 2023
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Verified Member

Darlington Building Society Branch Review

5
I like the traditional, face-to-face contact with people. It helps to develop customer relations and to give a personal service. Reviewed on: 19th October 2023
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Verified Member

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