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Darlington Building Society: Savings reviews

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4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
55% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
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Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12448)

Darlington Building Society Branch Review

5
Great staff and customer service. Reviewed on: 19th October 2023
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Verified Member

Amazing service

5
I dealt with Simon McCabe from Darlington Building Society. He was excellent, very patient in explaining everything to me. He phoned me back when he said he would. I would highly recommend him. Reviewed on: 19th October 2023
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DBS Verified Member

cheque

5
Jeanette and Maureen were excellent with their actions in regards to the matter in hand. They did the maximum they could do within their power. They both sorted the problem as soon as it was possible. Thank you ladies. Reviewed on: 18th October 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
Very informative, friendly service. Reviewed on: 17th October 2023
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Verified Member

Excellent service

5
As always, the people at Darlington are great to deal with. Simon was no exception - went out of his way to be helpful and informative. Reviewed on: 17th October 2023
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DBS Verified Member

A very quick friendly and satisfactory reply to my issue!

5
A very quick friendly and satisfactory reply to my issue! Reviewed on: 17th October 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
Friendly staff who made me feel at ease during my experience. Reviewed on: 16th October 2023
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Verified Member

Darlington Building Society Branch Review

5
Opened a 45 day member savings account and apparently we only get notified of interest rate decreases, notification of increases would be good. Staff and service have been excellent. Reviewed on: 16th October 2023
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Darlington Building Society Branch Review

5
Please can you align prints with pre-printed forms. Streamline electronic deposit with withdrawal - why are they separate?. Reviewed on: 16th October 2023
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Verified Member

Darlington Building Society Branch Review

5
Very good, very helpful and friendly staff when opening fixed bonds. It would be good once opened to give a fixed window, e.g. 2 weeks, where you can add additional funds. Well done on the service. Reviewed on: 13th October 2023
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