Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,514 reviews, last reviewed 3rd Aug 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Job done Friendly approachable staff, good product Reviewed on: 3rd August 2026
Helen R's avatar
Helen R

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Savings reviews (12514)

Darlington Building Society Branch Review

5
Local and community minded, with the ability to put customers at ease - made to feel welcome. Reviewed on: 14th September 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Excellent customer service, and friendly staff. Reviewed on: 14th September 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Love the new branch. Pleased that the branch has stayed on the high street. Reviewed on: 14th September 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Always friendly, with clear communication. Reviewed on: 14th September 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
I have been with Darlington Building Society for 20 years for my pension. Bishop Auckland branch is super, not too many places have accessability for my 85 year old self with a mobility scooter. Reviewed on: 14th September 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Went up to door and resisted and checked times that you're open - door does not work and I was embarrassed. Reviewed on: 14th September 2023
Verified Member's avatar
Verified Member

Just very good

5
Very clear, very patient and just nice to discuss work with…! Reviewed on: 14th September 2023
DBS Verified Member's avatar
DBS Verified Member

Excellent customer service

5
I telephoned to enquire about transferring an existing ISA 2 to a higher rate, fixed term ISA with Darlington BS. Jeanette Bowes, who dealt with my query, provided all the information I required & emailed the relevant forms for me to print. I cannot fault the service I received. Reviewed on: 13th September 2023
DBS Verified Member's avatar
DBS Verified Member

Friendly and helpful service

5
I was assisted br Craig to set up my new on line accounts with Darlington. I then spoke with Simon regarding how to transfer funds into my nominated bank account. Both were very helpful, friendly and patient and I would definitely recommend Darlington to my friends. Reviewed on: 13th September 2023
DBS Verified Member's avatar
DBS Verified Member

Setting up new Darlington BS access

5
I was lead by a very patient Simon McCabe. I am totally non conversant in anything technical but Simon had the time and unbelievable patience in guiding me through, what to me was an absolute minefield, with good humour and a very gentle approach. Well done, Simon. Reviewed on: 13th September 2023
DBS Verified Member's avatar
DBS Verified Member

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill