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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,446 reviews, last reviewed 31st Mar 2026
58% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

DARLINGTON BUILDING SOCIETY AT YARM IS GREAT, DARLINGTON BUILDING SOCIETY AT YARM IS GREAT, STAFF, LOCATION AND SAVINGS ALL SUPER. THANKYOU! Reviewed on: 31st March 2026
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DB

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12446)

Darlington Building Society Branch Review

5
Your staff are brilliant, please look after them. Reviewed on: 6th September 2023
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Very helpful

5
Polite patient and helpful I would recommend Reviewed on: 6th September 2023
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DBS Verified Member

Very helpful staff

3
Was very impressed by the patience and helpfulness shown by Simon McCabe when I had difficulty accessing my Savings account. Would employ him myself! Website is a nightmare though. , Reviewed on: 5th September 2023
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DBS Verified Member

Problem registering with Darlingtononline

5
My new login and password did not register with Darlingtonline. So I contacted DBS and spoke to Vicky Wanless. Vicky was extremely helpful, and patient in talking me through the form; and was on the phone with me for around three quarters of an hour and stayed on the phone until every single step was completed. I am appreciative of Vickys help today. Thank you. Reviewed on: 5th September 2023
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DBS Verified Member

Very helpful customer service

5
Had a very efficient and helpful call with Simon McCabe today to help set up my online banking. Reviewed on: 5th September 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
I like it because it is a local building society and all the staff have treated me always with guidence, advice and a smile, also with respect. Reviewed on: 5th September 2023
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Verified Member

Darlington Building Society Branch Review

5
Very friendly and efficient. A warm welcome everytime. Reviewed on: 5th September 2023
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Verified Member

Darlington Building Society Branch Review

5
Good experience. No problems. Staff are always helpful and knowledgeable. Nothing to improve. Reviewed on: 5th September 2023
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Verified Member

Fantastic customer service

5
Today I spoke to Simon from customer services, he was very helpful and went through my query with online banking very thoroughly and was a huge help. Thankyou Reviewed on: 5th September 2023
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DBS Verified Member

Great help

5
I was struggling to use the new revamped Darlington online so much so that I went into the Stockton branch to close 2 account. The lady was very helpful and assured me that a colleague from Head office would call me and talk me through the new registration. Simon called me whilst I was driving and arranged to call me back a few minutes later once I had stopped driving. Simon was very knowledgeable and helpful, talking me through all the stages of registration. Thank you Simon, you have retained a customer today. Reviewed on: 4th September 2023
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DBS Verified Member

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