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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,514 reviews, last reviewed 3rd Aug 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Job done Friendly approachable staff, good product Reviewed on: 3rd August 2026
Helen R's avatar
Helen R

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12514)

Very Helpful Staff

5
I recently locked myself out of my online account management, the member of staff I contacted went out of their way to be of assistance. Reviewed on: 13th September 2023
DBS Verified Member's avatar
DBS Verified Member

Darlington online

5
Help required identify whether accounts were active or not. Reviewed on: 13th September 2023
DBS Verified Member's avatar
DBS Verified Member

Darlington Building Society Branch Review

5
Excellent service from Sandra, she opened two new accounts for me. Reviewed on: 13th September 2023
Verified Member's avatar
Verified Member

Great customer service, lovely to deal with.

5
Problems logging into the new online portal. Reviewed on: 12th September 2023
DBS Verified Member's avatar
DBS Verified Member

Friendly helpful staff with a good range of savings accounts

5
When I rang this morning I needed help moving money at the end of the notice period. Simon explained everything clearly and talked me through the transaction. I felt very supported. Reviewed on: 11th September 2023
DBS Verified Member's avatar
DBS Verified Member

Great service

5
Great service, very polite and helpful. Explained everything very thoroughly and answered all my questions. Reviewed on: 11th September 2023
DBS Verified Member's avatar
DBS Verified Member

Darlington Building Society Branch Review

5
Very friendly staff. No issues are ever a problem as the staff are knowledgeable and very helpful. Reviewed on: 11th September 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
They were pleaseant, helpful staff. Reviewed on: 11th September 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
I like that it has a high street branch providing face-to-face contact. Reviewed on: 11th September 2023
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Verified Member

Darlington Building Society Branch Review

5
Joanne was amazing and very informative, as what I needed!. Reviewed on: 11th September 2023
Verified Member's avatar
Verified Member

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