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Darlington Building Society: Savings reviews

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4.91
Based on 12,446 reviews, last reviewed 31st Mar 2026
58% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

DARLINGTON BUILDING SOCIETY AT YARM IS GREAT, DARLINGTON BUILDING SOCIETY AT YARM IS GREAT, STAFF, LOCATION AND SAVINGS ALL SUPER. THANKYOU! Reviewed on: 31st March 2026
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DB

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12446)

Online platform

5
Called the DBS as was having issues logging into Darlington Online system, but Simon helped me resolve this in a helpful and efficient manner. Reviewed on: 4th September 2023
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DBS Verified Member

Accessing account

5
Simon was extremely helpful and guided me through the procedure Reviewed on: 4th September 2023
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DBS Verified Member

Really helpful staff

5
I found the assistance really good and really helpful. Simon was brilliant! Reviewed on: 4th September 2023
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DBS Verified Member

Efficient Friendly Service

5
Solved my change of details, quickly and efficiently whilst also remaining polite and friendly Reviewed on: 4th September 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
I had very efficient service - everything was explained very clearly and the staff were very helpful. Reviewed on: 4th September 2023
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Verified Member

Darlington Building Society Branch Review

5
I like the consistency of the interest rates, the ease of the accounts and the staff. Reviewed on: 4th September 2023
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Verified Member

The customer Service was excellent The lady was really patient and helpful

5
I was having problems logging onto on line banking and the customer service lady made things easy for me Reviewed on: 1st September 2023
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DBS Verified Member

Excellent telephone support

5
I was having difficulty logging into BDS website so phoned for help. Simon was very helpful and didn't make me feel foolish when I realised that I had made a simple error Reviewed on: 31st August 2023
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DBS Verified Member

Help today to re register my on line account

5
Simon was amazing he gave me plenty of time to enter all my details without any rush and no problems when l got it wrong on a couple of issues despite his clear instructions this was greatly appreciated today and l was online very quiz in my eyes ! Thank you Reviewed on: 31st August 2023
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DBS Verified Member

Helpful Staff Member

5
When I had difficulty logging on to my account this morning Simon rang me to assist. He was extremely patient with me and talked me through the whole operation , even though I had to return to several steps along with the way. I was very impressed with his professionalism . Reviewed on: 31st August 2023
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DBS Verified Member

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