Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,514 reviews, last reviewed 3rd Aug 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Job done Friendly approachable staff, good product Reviewed on: 3rd August 2026
Helen R's avatar
Helen R

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Savings reviews (12514)

Really helpful staff

5
I found the assistance really good and really helpful. Simon was brilliant! Reviewed on: 4th September 2023
DBS Verified Member's avatar
DBS Verified Member

Efficient Friendly Service

5
Solved my change of details, quickly and efficiently whilst also remaining polite and friendly Reviewed on: 4th September 2023
DBS Verified Member's avatar
DBS Verified Member

Darlington Building Society Branch Review

5
I had very efficient service - everything was explained very clearly and the staff were very helpful. Reviewed on: 4th September 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
I like the consistency of the interest rates, the ease of the accounts and the staff. Reviewed on: 4th September 2023
Verified Member's avatar
Verified Member

The customer Service was excellent The lady was really patient and helpful

5
I was having problems logging onto on line banking and the customer service lady made things easy for me Reviewed on: 1st September 2023
DBS Verified Member's avatar
DBS Verified Member

Excellent telephone support

5
I was having difficulty logging into BDS website so phoned for help. Simon was very helpful and didn't make me feel foolish when I realised that I had made a simple error Reviewed on: 31st August 2023
DBS Verified Member's avatar
DBS Verified Member

Help today to re register my on line account

5
Simon was amazing he gave me plenty of time to enter all my details without any rush and no problems when l got it wrong on a couple of issues despite his clear instructions this was greatly appreciated today and l was online very quiz in my eyes ! Thank you Reviewed on: 31st August 2023
DBS Verified Member's avatar
DBS Verified Member

Helpful Staff Member

5
When I had difficulty logging on to my account this morning Simon rang me to assist. He was extremely patient with me and talked me through the whole operation , even though I had to return to several steps along with the way. I was very impressed with his professionalism . Reviewed on: 31st August 2023
DBS Verified Member's avatar
DBS Verified Member

Darlington Building Society Branch Review

5
Brilliant, I had a bad leg and got waitress service in branch today. Reviewed on: 31st August 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
It was quick and easy and Dylan was very helpful in your Middlesbrough branch. Reviewed on: 31st August 2023
Verified Member's avatar
Verified Member

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill