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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,446 reviews, last reviewed 31st Mar 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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Latest highest rating:

5

DARLINGTON BUILDING SOCIETY AT YARM IS GREAT, DARLINGTON BUILDING SOCIETY AT YARM IS GREAT, STAFF, LOCATION AND SAVINGS ALL SUPER. THANKYOU! Reviewed on: 31st March 2026
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DB

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12446)

Darlington Building Society Branch Review

5
When there is a lot of people waiting and no staff available, a manager should be helping out. Reviewed on: 25th August 2023
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Online Query

5
Online registration assistance was excellent Reviewed on: 25th August 2023
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DBS Verified Member

Helpful friendly staff in all branches and over the phone when required.

5
I needed some assistance re my account and online access.I was patiently guided through what I needed to do and all my questions were answered clearly. Reviewed on: 25th August 2023
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DBS Verified Member

Online banking

5
Simon was very patient and helpful setting up on line banking for me Reviewed on: 25th August 2023
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DBS Verified Member

Excellent service

5
Help was excellent, quick & professional. Reviewed on: 24th August 2023
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DBS Verified Member

Great Customer Service

4
Setting up an online account explained and helped through lots of security. Reviewed on: 24th August 2023
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DBS Verified Member

Great service

5
With the help of Simon I was able to resolve problem of being locked out of online account. Within a few minutes he had me back on line taking me step by step. Very pleasant guy made me feel a valued customer. Reviewed on: 24th August 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
There was points made that I wasn't aware of. Everything else went smoothly. Reviewed on: 24th August 2023
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Excellent online service

5
Today, Craig helped me to locate my Mortgage Account Number and then stayed on the phone while I set up mu online account. Brilliant service. Many thanks, Reviewed on: 24th August 2023
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DBS Verified Member

Vicky was great process to create account long winded and repetitive

4
Too much security with multiple telephone checks Reviewed on: 23rd August 2023
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DBS Verified Member

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