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Darlington Building Society: Savings reviews

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4.90
Based on 12,446 reviews, last reviewed 31st Mar 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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7%
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Latest highest rating:

5

DARLINGTON BUILDING SOCIETY AT YARM IS GREAT, DARLINGTON BUILDING SOCIETY AT YARM IS GREAT, STAFF, LOCATION AND SAVINGS ALL SUPER. THANKYOU! Reviewed on: 31st March 2026
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DB

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12446)

Simon excellent ambassador for company.

5
Excellent service, patient, very knowledgable. Providing me with a very enjoyable experience. Excellent ambassador for the company. Reviewed on: 23rd August 2023
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Customer enquiry

5
I am elderly (sort of). Today I wanted to check that all was up and running on my Darlington B S account, there was a slight hiccup, I was advised to ring customer services and after a little wait I was put through to Simon. He was very patient and he helped me to confirm my account details. I am very grateful, Simon, thank you so much Reviewed on: 23rd August 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
It was a very satisfactory and helpful interview. Reviewed on: 23rd August 2023
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Darlington Building Society Branch Review

5
Very pleasant lady who served me, very helpful and understanding and it's someone to speak to. Reviewed on: 23rd August 2023
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Darlington Building Society Branch Review

5
Very friendly, helpful and provided lots of information about the account. Reviewed on: 23rd August 2023
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Darlington Building Society Branch Review

5
I liked that it was quick and simple, and that the staff are very friendly. Reviewed on: 23rd August 2023
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Darlington Building Society Branch Review

5
Ann was very easy to talk to, I would definitely recommended to my friends the Darlington. I had a very good experience. Reviewed on: 23rd August 2023
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Darlington Building Society Branch Review

5
Helpful, friendly and very knowledgeable. Reviewed on: 23rd August 2023
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Darlington Building Society Branch Review

5
I like the face you have passbooks and provide face-to-face contact. Reviewed on: 23rd August 2023
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Darlington Building Society Branch Review

5
Very straight forward, no having to wait around. Reviewed on: 23rd August 2023
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