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Darlington Building Society: Savings reviews

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4.90
Based on 12,447 reviews, last reviewed 2nd Apr 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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Latest highest rating:

5

Superb local service and care Since I opened my account at Darlington Building Society I have received excellent service at my local branch. My elderly Mum & my in laws have also s... Read more Reviewed on: 2nd April 2026
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MS

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12447)

Darlington Building Society Branch Review

5
The front door to your branch could do with a bigger sign on to get out, and should be automatic to open to go in. Reviewed on: 10th August 2023
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Darlington Building Society Branch Review

5
Friendly, professional and patient staff. Reviewed on: 9th August 2023
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Best of Best

5
Victoria did a tremendous job getting me up and running on the new system. Patient and persisting, she got me going. Well Done Victoria and Darlington BS.! Peter Reviewed on: 9th August 2023
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online banking.

5
The helpful and friendly service we received with a query about the new online banking. Reviewed on: 8th August 2023
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DBS Verified Member

Online Registration

5
After using darlingtonline for three years my device decided it did not want to let me register onto the new system. A quick phone call (which was answered immediately .... no hanging on for hours like some other companies) and Gabi got me sorted. Thank you Gabi for your patience while I one-finger typed the information. A very friendly, helpful and professional lady. Reviewed on: 8th August 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
I like the local branch and the friendly and professional staff. Reviewed on: 8th August 2023
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Darlington Building Society Branch Review

5
I find the Darlington Building Society to be convenient and friendly. Reviewed on: 8th August 2023
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Darlington Building Society Branch Review

5
Staff are always very efficient and give a friendly service and there is never a long wait to be served. Reviewed on: 8th August 2023
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Darlington Building Society Branch Review

5
Excellent customer service in the Barnard Castle branch. Reviewed on: 8th August 2023
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Darlington Building Society Branch Review

5
Perfect, always happy with the service I receive from Darlington Building Society. Reviewed on: 8th August 2023
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