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Darlington Building Society: Savings reviews

4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
55% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
Julia's avatar
Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12448)

Darlington Building Society Branch Review

5
Perfect, always happy with the service I receive from Darlington Building Society. Reviewed on: 8th August 2023

Darlington Building Society Branch Review

5
Very helpful and friendly, and very informative. Reviewed on: 8th August 2023

Darlington Building Society Branch Review

5
The staff were very helpful and they explained well all the different accounts. Reviewed on: 8th August 2023

Darlington Building Society Branch Review

5
Friendly staff and great interest rates. Reviewed on: 8th August 2023

Darlington Building Society Branch Review

5
Really efficient service and Louise was just brilliant at dealing with all our requests, she listened to what we wanted and was super friendly and engaging. Reviewed on: 8th August 2023

Darlington Building Society Branch Review

5
Very satisfied with the service received today, as always. Reviewed on: 8th August 2023

Darlington Building Society Branch Review

5
Sandra served us very well today, we opened two new savings accounts. Reviewed on: 8th August 2023

Darlington Building Society Branch Review

5
Great service with a personal touch, and an easily accessible branch with friendly staff. And a good interest rate!. Reviewed on: 8th August 2023

Darlington Building Society Branch Review

5
Helpful staff who have a lovely manner about them. Reviewed on: 8th August 2023

People are nice

4
People you talk to in the branch or on the phone are great they will help you and seam to know what they are doing but the system on line leaves a lot to be desired especially the new one an app would make life a lot easier for customers but it is allegedly too expensive Reviewed on: 7th August 2023

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