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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,516 reviews, last reviewed 4th Aug 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Pleasant experience. Very helpful and patient young man who was very knowledgeable and friendly. Answered all our questions clearly. Reviewed on: 4th August 2026
Raymond o's avatar
Raymond o

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12516)

Darlington Building Society Branch Review

5
The staff are always helpful at the Bishop Auckland branch. Reviewed on: 18th August 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
I had a lovely experience, they are happy to help and sorted everything out that we needed, though a one hour appointment is not enough time to complete three accounts. Reviewed on: 18th August 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
I would recommend the Darlington Building Society to my friends and family if they had a little bit of money to put away. You are good for that (from a 91 year old member). Reviewed on: 18th August 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
The staff in branch are always helpful and friendly. There are local branches and it's a local building society. Reviewed on: 18th August 2023
Verified Member's avatar
Verified Member

Blocked online access

5
Mistakenly entered wrong password for online banking and was blocked out. Call to the help team was quickly answered in a very helpful and efficient manner Problem now sorted Thanks Reviewed on: 18th August 2023
DBS Verified Member's avatar
DBS Verified Member

Good customer service

5
After failing to negotiate the new online registration I phoned for help. The adviser was excellent and took me through the process with great skill. Now registered and hopefully will get easy access to my accounts. Reviewed on: 17th August 2023
DBS Verified Member's avatar
DBS Verified Member

Online banking

5
Very patient and helpful explained how to set up on-line banking with ease Reviewed on: 17th August 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
Friendly, knowledgeable assistant. I was very satisfied with my interview. Reviewed on: 17th August 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Very helpful and gave a good explanation of the savings account. Reviewed on: 17th August 2023
Verified Member's avatar
Verified Member

Review

5
I’m extremely impatient however the problem was solved quickly and efficiently Reviewed on: 17th August 2023
DBS Verified Member's avatar
DBS Verified Member

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