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Darlington Building Society: Savings reviews

4.87
Based on 12,516 reviews, last reviewed 4th Aug 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Pleasant experience. Very helpful and patient young man who was very knowledgeable and friendly. Answered all our questions clearly. Reviewed on: 4th August 2026
Raymond o's avatar
Raymond o

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12516)

A life saver

5
Simon was very patient and polite with me. I could not have managed without him. Reviewed on: 16th August 2023

Darlington Building Society Branch Review

5
I like that there is a local branch providing counter service where you are able to speak face-to-face with someone. Reviewed on: 16th August 2023

Darlington Building Society Branch Review

5
Very good customer service, Mai saw myself and my mother for a complex financial situation and extremely efficient and helpful. Reviewed on: 16th August 2023

Darlington Building Society Branch Review

5
Meghan was extremely helpful, pleasant and knowledgeable. Reviewed on: 16th August 2023

Darlington Building Society Branch Review

5
Very friendly and professional. They were very understanding with my young child. It was quick and easy to open an account. Reviewed on: 16th August 2023

Darlington Building Society Branch Review

5
Very helpful service, all my issues were sorted. Reviewed on: 16th August 2023

Customer service enquiry

5
Very helpful, understood the enquiry and provided accurate and concise information Reviewed on: 16th August 2023

Setting up new online

5
Vicki was extremely helpful and patient, she guided me through all the steps to set up the accounts on the new system Reviewed on: 15th August 2023

Darlington Building Society Branch Review

5
Great as I got a next day appointment after phoning up. Reviewed on: 15th August 2023

Darlington Building Society Branch Review

5
Informative staff, a pleasant environment, and it all gave me a feeling of confidence and security. Reviewed on: 15th August 2023

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