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Darlington Building Society: Savings reviews

4.87
Based on 12,516 reviews, last reviewed 4th Aug 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Pleasant experience. Very helpful and patient young man who was very knowledgeable and friendly. Answered all our questions clearly. Reviewed on: 4th August 2026
Raymond o's avatar
Raymond o

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12516)

Darlington Building Society Branch Review

5
I liked how quick we got through and the speed of the service we receieved. A lot of information was given to us which we appreciated. Reviewed on: 14th August 2023

Darlington Building Society Branch Review

5
Very helpful satff, patient and friendly. Reviewed on: 14th August 2023

Darlington Building Society Branch Review

5
You could have slightly longer opening hours - it's hard for those that work to get into a branch. Reviewed on: 14th August 2023

Darlington Building Society Branch Review

5
Very knowledgeable staff, well informed, and a straight forward process. Reviewed on: 14th August 2023

Registering online procedure

4
I find that the previous system for online procedure was much less complicated than the new one Reviewed on: 14th August 2023

Great service

5
I couldn’t log into my online account,I hadn’t used it for a while.So had to ring the help line.Got through easily no putting on hold for ages.Craig was really helpful made logging onto my account a breeze.Craig was very helpful friendly and polite ,making it very easy to reopen my account.Great service. Reviewed on: 14th August 2023

Darlington Building Society Branch Review

5
Chrissy at the Bishop Auckland branch has been very helpful, nothing t=has been too much trouble for her. Reviewed on: 12th August 2023

Darlington Building Society Branch Review

5
Professional and friendly customer service. Reviewed on: 12th August 2023

Darlington Building Society Branch Review

5
Good experience, no improvement needed. Knowledgeable staff. Reviewed on: 12th August 2023

Darlington Building Society Branch Review

5
Great improvement with the debit card machine. All numbers are very clear and it's easy to use. Reviewed on: 11th August 2023

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